Shipping policy
Shipping Policy
Thank you for choosing Old Gold Era. We are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping procedures to help you understand our processing and delivery times.
Order Processing Times
Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipping Notifications: You will receive a notification via email when your order has been shipped.
Shipping Rates and Delivery Estimate
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
Standard Shipping: Estimated delivery time is 5–8 business days.
Express Shipping: Estimated delivery time is 2-3 business days.
Note: Delivery times are only estimates and do not account for potential delays due to customs, holidays, or unforeseen events.
International Shipping
We currently offer international shipping. International orders may be subject to import duties and taxes, which are applied once a shipment reaches the destination country. Old Gold Era is not responsible for these charges, and they must be paid by the customer.
Shipment Tracking
Once your order is shipped, we will provide you with a tracking number so that you can monitor its status. You can use this tracking number to check the progress of your delivery through our courier's website.
Shipping Restrictions
Please note the following restrictions:
We do not ship to P.O. Boxes.
Certain items may have shipping restrictions due to regulations or limitations on import/export (e.g., hazardous materials).
Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time or appears to be lost, please contact us at hello@oldgoldera.com. We will work with the shipping carrier to locate your package and update you on the status.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Old Gold Era
Email: hello@oldgoldera.com